Thank you for accessing the website ("Site") of dashshopping.com. We respect your privacy and want to protect your personal information. To learn more, please read our Privacy Policy.
This Privacy Notice explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Notice also explains the steps we have taken to secure your personal information. Finally, this Privacy Notice explains your options regarding the collection, use, and disclosure of your personal information. By visiting our Site, you accept the practices described in this Notice.A, We prefer to use Express Courier.
B, More details
- The choice of courier varies according to your home country. We currently offer: Hong Kong Air Mail ; Hong Kong Registered Air Mail ; DHL ; FedEx ; EMS ; TNT ; UPS; even ground (sea) mail rather than air if you prefer.
- Small orders are normally best suited to Hong Kong Air Mail or Hong Kong Registered Air Mail. This is the cheapest and most commonly used option. This delivery method will be chosen during Checkout by default. Although you can not use this method if your order exceeds 20 USD (United States Dollars) or if the weight is over 1.0 lb(s).
- For larger bulk orders we will pack the goods appropriately and economically in an attempt to save space and shipping costs.
- For abnormally large orders, we can provide delivery via a ground (sea) delivery option. Please contact us at: support@dashshopping.com if you need this service.
- For air express orders; after dispatch from our warehouse (Hong Kong, China), the shipment is sent to the Hong Kong International Air Port which is then flown to your nearest major logistics hub. From there, the goods are sent to your local depot via your country's local courier service.
- Customs clearance paperwork and any such related documents or procedures are handled by the courier. In rare cases the courier may need to contact you directly to confirm specific details. In cases where additional paperwork is required for delivery; Dashshopping will assist with and fill out the documents when necessary.
| Courier | Hong Kong Air Mail | Hong Kong Air Mail (Registered) | DHL | TNT | FedEx |
UPS |
EMS | Ground (Sea) |
| Estimated Delivery Time (days) | 10-21 | 7-16 | 3-5 | 4-7 | 3-5 | 3-5 | 3-5 | Variable |
| Tracking Number Available? | No | Yes | Yes | Yes | Yes | Yes | Yes | No |
All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods and/or the goods actual physical dimensions and recipients location.
The Air WayBill (formal shipping document) that accompanies your goods may show a kg weight that is less than the shipping band you paid for. This happens when the item is light but bulky, so the shipping band is calculated by dimensions rather than weight. The prices depend on the different rates of shipping companies and are subject to change without notice. Dashshopping are actively working on reducing shipping costs.
All orders must be paid for in full and in advance, including shipping. Shipping charges are non-refundable, except in rare cases of incorrect delivery.
If a delivery is confirmed lost, stolen or damaged before receipt; we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.
For the retail orders, Dashshopping has used the special seal on each parcel from now on (wholesale dropshipping orders excluded). We have sealed the parcel completely before we send them out. Please check the following points before signing on the receiving receipt:
The parcel might have been opened before you receive it if you find any of the points mentioned above.
If you believe your package is missing items, includes incorrect items, or has been damaged or tampered with in any way, it is essential that you communicate this clearly to the courier company's delivery driver at the time of delivery.
If you accept delivery and sign for the goods it is much more difficult to pursue a claim later.
Physical damage to a product caused by the user invalidates the warranty. Opening products up, e.g. to repair or modify components, invalidates the warranty. Flashing the firmware or using non-approved software invalidates the warranty.
For dropshipping, retailers can ask your customer return the defective or broken products to you firstly, and you send them back to us. We will resend you a good one as soon as possible.
Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order.